Helping you get the most out of Golfmanager
- Setup
- Training
- Consulting
- Optimization
- Support
Training and consulting tailored to your club
We support you with personalized training hours alongside our team of technology and golf management experts. Optimize your operations, boost profitability, and enhance your members’ experience.
Diagnosis and Optimization
- Setup review
- Active module analysis
- Improvement recommendations
Practical Training
- Area-specific sessions
- New module training
- Digitalization skills
Follow-up and Support
- Q&A and doubt resolution
- Post-training support
- Business consulting
Hours and Pricing Table
Service is offered in hour packages (minimum 2 hours). Hours are deducted based on the type of service and the scheduled time.
2h Voucher
12-month validity
75€ /hour
5h Voucher
12-month validity
65€ /hour
10h Voucher
12-month validity
55€ /hour
*Unused hours expire at the end of the validity period / After-hours support available with increased hour consumption / Requests pre-evaluated for time estimation / Prices excl. VAT / Charged in local currency based on your country.
5H Voucher
12-month validity
100€ /hour
10h Voucher
12-month validity
85€ /hour
*Unused hours expire at the end of the validity period / Out-of-hours support available with increased hour consumption / All requests are pre-evaluated to estimate dedication time / Price excluding VAT / You will be charged in your local currency.
Extended Support Advantages
The most flexible and efficient way to access expert support when your club needs it.
Total Flexibility
Optimize your resources with hour vouchers adapted to your daily operations.
Control & Transparency
Manage who requests the service and monitor consumption easily.
Expert Support
Direct assistance from specialists with deep software knowledge.
Golfmanager Support Comparison
Compare the features, service levels, and advantages of each mode to choose the one that best fits your club.
Talk to one of our experts
Get personalized advice from the Golfmanager team. Contact a specialist.
Frequently Asked Questions
Don’t you find an answer for your question?
Send us an email.
How does this service differ from the support already included in my license?
Standard support is mainly reactive and is included in your fee to resolve basic technical issues via Intercom.
Extended Support, on the other hand, is an advanced and planned service.
While standard support helps you if something fails, Extended Support is designed for optimization, business consulting, and advanced training for your team, allowing you to get the most strategic value out of the tool.
How does the "hour pool" work and how long is it valid?
The service is purchased through hour packages (2, 5, or 10-hour vouchers) that you can use according to your needs.
Each request deducts a minimum of 60 minutes from your pool. You have total flexibility to use them for 12 months from the date of contract signing. Any hours not used within that year will expire and are non-refundable.
Can I request a consultant to visit the club in person?
Yes. Unlike standard support, Extended Support offers an on-site modality.
It is an ideal option for intensive training processes or operational audits at the club itself.
Please note that this modality has a higher hourly cost and does not include travel expenses or per diems, which are invoiced separately.
What kind of "advanced" training can my team receive?
Focus on efficient and personalized software use for daily operations.
Training to improve digital processes, operational efficiency, and the final experience of your members.
Extra Onboarding support: More personalized assistance so the team adopts the tool with confidence and a higher level of detail.
If I have an urgent need, is it deducted from my pool immediately?
Not exactly. To guarantee quality, all requests are pre-evaluated by the Golfmanager team to estimate the required time.
Some complex services require prior planning and are not executed immediately.
Golfmanager reserves the right to organize tasks based on consultant availability and the priority of the case.