35 of the ‘Top 100 Golf Resorts in Continental Europe’ trust Golfmanager

Contact

35 of the ‘Top 100 Golf Resorts in Continental Europe’ trust Golfmanager

Contact

CRM

Manage your entire customer base from a single tool, with full control over member and visitor activity.

Book your demo
imagen externa

Manage Your Entire Customer Base from One Place

  • Log every customer interaction (calls, issues, agreements) directly from their profile, with no need to leave it.
  • Check each player’s history sorted from most recent to oldest, with the date, time and description of every activity.
  • Enrich their profile with custom fields (allergies, interests, playing preferences, etc.).
  • Attach documents, PDFs or images to any interaction, so supporting evidence always travels with the record.

Segment Your Database to Optimise Your Sales

  • Create and save custom customer lists, including family units, for campaigns and commercial actions.
  • Distinguish between members and other user types, and use tags, alerts or sanctions for smoother day-to-day management.
  • Segment by behaviour: playing preferences, gender, buying habits and more, to reach the right audience for every campaign.
  • Build unlimited audiences to launch any marketing campaign and boost loyalty.

Centralise All Activity Within a Single Customer Profile

  • Keep a single database covering every area of your club, for a 360º view of each player.
  • Link every activity to the object that generated it (a sale, a booking, a contract) for complete traceability.
  • Search and filter the full activity log by customer, author or date range, and export the results whenever you need to.
  • Know exactly where each player spends their money, and tailor your commercial offer to their real needs and preferences.

Digitise and Automate Your Club's Key Processes

  • Give customers a private online area with their history, invoices and payment details, letting them handle any request themselves.
  • Digitise membership sign-up contracts with document signing directly from the customer’s profile, and go paperless.
  • Automatically readmit members and reactivate their fees, keeping their full history while creating a fresh membership.
  • Create and assign internal tasks linked to a customer’s profile for any sales follow-up or issue resolution.

Book your customized demo

Want to learn more about the golf course management software that is revolutionizing the industry? Schedule your customized demo now and learn how Golfmanager can boost your golf club sales!

Customized demo

Book your demo