35 of the ‘Top 100 Golf Resorts in Continental Europe’ trust Golfmanager

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35 of the ‘Top 100 Golf Resorts in Continental Europe’ trust Golfmanager

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Case study

How Under Par Golf Performance Lab Launched with a Fully Automated and Seamless System Using Golfmanager

Under Par Golf Performance Lab in South Carolina digitized its operations with Golfmanager, automating bookings, payments, and client management while eliminating manual work. The seamless implementation enhanced operational efficiency and customer experience, enabling cost-free scalability. Golfmanager has become a strategic partner in the facility’s continued growth and digital transformation.

Type of club

Golf Simulator

Location

USA

Customer since

2024
About Under Par Golf Performance Lab

Located in South Carolina, United States, Under Par Golf Performance Lab is a high-performance golf training center that offers state-of-the-art simulation technology. Its innovative approach combines swing analysis tools, performance measurement systems, and personalized training programs.

With its modern facilities and a highly skilled team, Under Par provides a premium learning experience and continuous improvement for both amateur and professional golfers.

Key Results
Seamless implementation without operational disruptions.
Centralized client and payment management, reducing administrative workload.
High player satisfaction due to the ease of online booking and management.
The Challenge
The Need for a Flexible and Efficient Platform

Under Par Golf Performance Lab needed a solution to integrate client management, bookings, and payments into a single platform, eliminating the reliance on multiple tools and manual processes.

Before implementing Golfmanager, Under Par Golf Performance Lab evaluated various management platforms. After a thorough comparison, they selected Golfmanager because it seamlessly integrates client and transaction management, eliminating time losses and reducing administrative burdens.

Additionally, the growing demand for services required a system that could adapt to evolving customer needs without compromising service quality or business efficiency.

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The Solution
A Comprehensive and Scalable Platform

The adoption of Golfmanager allowed Under Par Golf Performance Lab to fully digitalize and automate its operations. The center now benefits from an intuitive system that simplifies client administration, bookings, and payments, reducing manual work and administrative effort.

One of the most powerful aspects of Golfmanager is its ability to fully automate the sales process. All memberships and services are processed seamlessly, with payments automatically collected and invoices generated without any manual intervention. This hands-off approach has saved the facility countless hours of administrative work, allowing the team to focus on delivering an outstanding customer experience.

The implementation was so well-structured that the setup was completed without any issues, ensuring a seamless adaptation by both staff and clients thanks to the exceptional support provided by Golfmanager during the onboarding process.

“Golfmanager has allowed us to scale our business effortlessly, eliminating manual processes and enhancing our customer experience.”
Teddy Tenev
General Manager and Partner
Under Par Golf Performance Lab
Achieved Results
Efficiency, Scalability, and Customer Satisfaction

Since adopting Golfmanager, Under Par Golf Performance Lab has experienced remarkable improvements in its management and operations:

  • Time optimization and reduction of administrative tasks: The digitalization of operations has automated key processes, reducing the team’s workload and enhancing overall efficiency.
  • Centralized client and payment management: Integrating a single system for reservations and transactions has saved time and costs, increasing the facility’s profitability.
  • Higher customer satisfaction: Members highly appreciate the ease of use and the ability to book and pay online.
  • Unlimited scalability with no additional costs: Once configured, Golfmanager enables growth without requiring further investment in maintenance or administration.
    Infinite return on investment: Golfmanager has proven to be a highly profitable investment, as it requires no ongoing costs after its initial setup, allowing for unlimited scalability.
  • Flexibility to adapt to business needs: The system’s ability to adjust to changing customer demands has been crucial to the facility’s operations, ensuring a dynamic and efficient management process.

“Choosing the right management software is crucial to the success of any business, and there is no better partner than Golfmanager.”
—Teddy Tenev, General Manager and Partner at Under Par Golf Performance Lab

Conclusion
A Digital Transformation That Drives Success

Thanks to Golfmanager, Under Par Golf Performance Lab has optimized its operations, enhanced customer satisfaction, and increased profitability. The automation of processes and centralized management have allowed the facility to offer a more efficient and scalable service, aligning with the evolving demands of the golf industry.

Moreover, by eliminating manual administrative work, the team can now focus on delivering an exceptional customer experience, refining training programs, and expanding their services without the constraints of outdated systems.

Beyond efficiency, the flexibility of Golfmanager has empowered the facility to quickly adapt to client demands, ensuring long-term sustainability and growth. The ability to monitor performance in real-time through detailed reporting has provided invaluable insights, allowing for better decision-making and improved financial oversight.
As Under Par Golf Performance Lab continues to grow, its partnership with Golfmanager stands as a testament to how technology can revolutionize business operations and elevate customer satisfaction for golf simulators.

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